We speak and run workshops around the world on AI design, ethics and technology for organizations like these:

Here's what people say:

Our most popular speaking topics include:

Why and How AI?

An introduction to why AI matters and how machines learn

In this session, we explain the power of AI and trace why AI has been instrumental in creating the most powerful companies of our time — Google, Amazon, Facebook, Microsoft and Apple. We explain how AI has fundamentally altered competition and detail why that matters for all companies, today. We demystify how AI impacts jobs, how it exacerbates inequality and how it can perpetuate bias and discrimination. 

We explain, in simple, non-technical language, how machines learn. We de-jargonize complex AI terms and make them easy to understand. We describe the most important types of AI and where they are most commonly found. We explain the frontiers — where the research is going and what breakthroughs are needed. Finally, we wrap up  with important ways that humans control AI and leave audiences with a clear understanding of what human control means in AI.

AI & Personalization

Can AI be personal or do we risk losing ourselves?

Personalization in assistance, commerce, health, education and many other realms of life promises a new era of personal efficiency and, if done well, digital intimacy. But over personalization can be creepy and make people distrust AI or the brand behind it. AI forces us to think differently about the data we volunteer and the inferences being made about us and makes us want to know our data “voodoo doll.” It makes us want to ask what inferences are made about us based on our data and the data of others. We can feel trapped by the Paradox of Personalization and wonder if companies are engaged in human-centered design or in human futures design. In this talk, we dive into the emerging issues of personalization and the impact on privacy, preferences and personal agency.

AI and Your Inner Self

AI is fundamentally disrupting our privacy

In this session, we disrupt the traditional view the audience has of privacy. We describe how a new type of intelligence is interacting with us, forcing us to think differently about privacy. We detail how, instead of the inputs — what information we volunteer — we have to think of the outputs — what inferences are made about us. We explain how AI is alien in its knowledge about us, and how passive and unavoidable data collection can be used to track and infer our inner states, giving away our doubts and hesitations. We explore where these are used to budget us to alternate ends. We thread many privacy-related themes together to end with audience insights into AI’s role in denying us the right to explore, change, make mistakes and grow.

AI and our Biased Society

AI is biased because it learns from data about the world and the world is biased.

In this session, we explain how data bias impacts AI. We explain how data reflects human bias and how this presents in the data, as well as how AI algorithms amplify bias. We explain fairness and how fairness metrics can conflict. We explain why it’s vital to have diversity in AI, and give multiple, concrete examples of where bias in AI has caused harm. Finally, we close with the promise of AI done well — reducing human bias and increasing inclusivity.

AI and the Human Frontier

A deep dive into the technical frontiers of AI and human neuroscience, psychology and AI research

In this session, we explain the emerging fields that cross-pollinate ideas from AI and aim to help us understand humans and AI as different, but complementary, intelligences. We outline how researchers are teaching AIs to learn more like humans — generalizing from sparse data as a child learns — or to make decisions more like humans do — “system 1” fast versus “system 2” slow. And we take insights from algorithms and show how these are used to understand how humans think. We stretch your audience’s minds and expand how they can think about intelligence and their own conscious experience while educating them on the scientific frontiers of AI — causality, context and control.

Our most popular workshops include:

AI Masterclass

Learn about AI and business

The one-day masterclass maximizes efficiency by accelerating the learning process. You’ll finish the day with a strong business-oriented understanding of AI. The class agenda includes:

  • What is AI?
  • Why does it matter?
  • How is it powering the largest companies in the world?
  • How does it work?
  • How does it go wrong?
  • What is human-centered AI?
  • How is AI shaping the future of work?
  • What does it mean for human skills?

All attendees also receive a one-year subscription to our online membership to keep them a the frontier of AI learning.

Human-centered Design & AI

How can we design learning machines with humans in mind?

Our one-of-a-kind AI design workshop introduces you to the core principles of human-centered design in the age of AI, what’s new about working with AI and how to use our AI Design System. The session starts with a rapid on-ramp to explain core AI principles which helps level-set understanding across a cross-organizational group. We then dive into practical exercises where you will develop your understanding of when to use AI and how to decide on the role of AI versus humans. We wrap up the workshop with a discussion of the unique aspects of an AI development process — failure and control, privacy and personalization, bias and fairness, transparency and accountability.

You’ll finish the workshop empowered to design the best in human-centered AI for your customers and employees.

Governing machines

How can we control machines that can learn on their own?

Artificial intelligence is inscrutable, its predictions are often not intuitive to humans, it operates at immense scale and speed. AI now filters and guides many of our everyday experiences. We need to know what and how it thinks. AI Governance is about building organizational capabilities to do this, to manage “machine employees.” This includes teaching machines about human values and ethics, governing how the AI operates “in the wild” and ensuring the right accountabilities are in place for when AI makes mistakes. During our design thinking-style workshop you will learn about the nuances of AI behavior and craft key components of ethical guidelines.

Strategy

Learn to solve strategic problems with AI

The strategy roadmap workshop inspires attendees to solve new problems with the most innovative solutions. During the workshop, the attendees will create a concrete, actionable list of AI opportunities within your organization—organized by priority and viability—and a clear roadmap for what to do next.

The strategy roadmap workshop guides your team through new problem identification, inspired by research and curated use cases. The agenda includes:

  • Learning through inspiration and leading edge use cases
  • Solution identification
  • Asset gap analysis
  • Idea prioritization
  • Roadmapping

Implement

Learn how to deploy and manage AI

Now that you have a strategy, a governance plan and a design methodology, it’s time to focus on implementing and managing. 

We’ll take you through the process of team building, organization and management—of both your humans and your machines. And we’ll take you through the process of launching your new AI-enabled system—from messaging to crisis management and on-going learning.

You’ll finish with a clear set of management, marketing, financial and operational guidelines that you can use for implementation across your organization.

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